PSEB CLASS 12 FUNDAMENTAL OF E BUSINESS GUESS PAPER MARCH 2026 SET 2

CLASS-XII GUESS PAPER (2025-26)

Subject: Fundamentals of E-Business

Time Allowed: 3 Hrs      |      Maximum Marks: 80

General Instructions:

• The question paper covers the whole syllabus.
• There are five sections (A, B, C, D, and E) in the paper, and all sections are compulsory.
• Section-A: Question 1 consists of 20 sub-parts carrying 1 mark each.
• Section-B: Question 2 consists of 10 sub-parts carrying 2 marks each.
• Section-C: Question 3 consists of 4 sub-parts (with internal choice) carrying 4 marks each.
• Section-D: Question 4 comprises 2 Case-Based questions with 6 follow-up questions carrying 1 mark each.
• Section-E: Question 5 consists of 2 sub-parts (with internal choice) carrying 6 marks each.

SECTION - A (20 Marks)

Q. 1 All parts are compulsory. Each question carries 1 mark: (1x20 = 20)

Answer the following Questions (1 to 5):

1. What is the full form of WWW?
2. Define the term 'Hardware'.
3. What does B2B stand for in E-Commerce?
4. Name any one type of digital currency.
5. What is the primary objective of E-Governance?

Fill in the Blanks (6 to 10):

6. SWAYAM is a portal primarily designed for ________. (education / online gaming)
7. Digital wallets are specifically used for ________. (online payments / storing physical cash)
8. E-commerce leads to a ________ in geographical limitations for businesses. (decrease / increase)
9. Automated Teller Machines (ATMs) provide ________ hours of continuous banking services. (24 / 12)
10. Trading volume refers to the number of ________ in a stock exchange that have been traded. (shares / dollars)

Write True or False (11 to 15):

11. E-Tourism allows users to plan itineraries and book travel tickets online.
12. A Demat account is not necessary for E-Trading of securities.
13. Credit cards allow users to borrow funds up to a pre-approved credit limit.
14. Phishing is a recognized type of cyber crime.
15. Traditional commerce usually operates 24/7 without any time restrictions.

Multiple Choice Questions (16 to 20):

16. Which of the following is a widely used Web Browser?
    (a) MS Excel    (b) Google Chrome    (c) Adobe Photoshop    (d) Monitor
17. Which of these represents an example of E-Retailing?
    (a) Amazon    (b) A local street vendor    (c) A manufacturing plant    (d) A hospital
18. Which of the following is an E-Governance initiative introduced in India?
    (a) Digital India    (b) WhatsApp    (c) Netflix    (d) Instagram
19. What is the smallest unit of data processing in a traditional computer?
    (a) Byte    (b) Bit    (c) Qubit    (d) Nibble
20. The process of buying and selling shares and securities over the internet is called:
    (a) E-Marketing    (b) E-Trading    (c) E-Tourism    (d) E-Governance

SECTION - B (20 Marks)

Q. 2 All parts are compulsory. Each question carries 2 marks. Answer in 40-60 words: (2x10 = 20)

1. List any two main components of a computer system.
2. What do you understand by the term 'browsing'? Give one example of a browser.
3. State any two benefits of Green Computing.
4. Define E-Governance in your own words.
5. Write any two advantages of E-Business from a customer's perspective.
6. What do you mean by a Digital Wallet?
7. Define Mobile Banking (M-Banking).
8. State any two primary advantages of E-Marketing.
9. Mention two popular E-Tourism platforms or websites operating in India.
10. What are depository services in the context of E-Trading?

SECTION - C (16 Marks)

Q. 3 All parts are compulsory. Each question carries 4 marks. Answer in 80-100 words: (4x4 = 16)

1. Write any four advantages of using the Internet for educational purposes.
   OR
   Discuss any four key differences between traditional computing and quantum computing.


2. Describe any four major objectives of implementing E-Governance.
   OR
   Explain the B2C (Business-to-Consumer) model of E-commerce with a suitable example.


3. Write any four differences between E-Marketing and Traditional Marketing.
   OR
   Explain any four different modes of digital/E-payments available in India.


4. Give in brief any four components of E-Tourism.
   OR
   Write any four distinct advantages of E-Trading Securities over physical trading.

SECTION - D (12 Marks)

Q. 4 Source Based / Case Based Questions. Each case carries 6 marks (1x6=6 per case): (6x2 = 12)

i. Read the case given below and answer the following questions:

"RetailMart was a traditional physical store that struggled to maintain sales during regional lockdowns. To survive, the owner decided to shift to an online platform, launching a dynamic website where customers could browse products, place orders, and pay digitally. This transition to E-Commerce not only helped RetailMart survive the crisis but also expanded their customer base globally. They utilized digital marketing tools to reach young adults and offered the convenience of 24/7 shopping. By adopting E-commerce, the business successfully removed geographical barriers and significantly reduced physical infrastructure and maintenance costs."

1. What model of e-commerce is RetailMart primarily using to sell directly to individual buyers?
   (a) B2B    (b) B2C    (c) C2C    (d) C2B
2. Transitioning to online sales helped RetailMart overcome ________.
   (a) Internet speed issues    (b) Geographical limitations    (c) Product manufacturing    (d) Income taxes
3. Which of the following is a key feature of E-Commerce highlighted in the case?
   (a) 24/7 shopping convenience    (b) Fixed store operating hours    (c) Cash-only payments    (d) High infrastructure costs
4. Traditional commerce requires physical infrastructure, while E-commerce operates largely ________. (offline / digitally)
5. E-commerce platforms generally help reduce ________ costs for businesses. (infrastructure / internet)
6. Selling products globally was made possible for RetailMart through their transition to E-Commerce. (True / False)

ii. Read the case given below and answer the following questions:

"The Digital India initiative has actively promoted the use of cashless transactions across the country. E-Banking allows customers to perform a wide variety of financial transactions electronically without ever needing to visit a physical bank branch. Services like NEFT, RTGS, and UPI have made fund transfers instant, easy, and highly secure. Furthermore, digital wallets and mobile banking applications offer lower transaction costs and 24/7 accessibility. However, users must remain vigilant against cyber threats like phishing and must keep their PINs and passwords entirely secure. Employing a strong password and regularly monitoring bank accounts are essential practices for safe E-Banking."

1. Which specific service provides instant fund transfer seamlessly using mobile phones?
   (a) Paper Cheque    (b) Physical Cash    (c) UPI    (d) Demand Draft
2. E-Banking heavily reduces the need for a customer to visit a ________.
   (a) website    (b) physical bank branch    (c) online portal    (d) mobile app
3. What is one major risk associated with E-Banking explicitly mentioned in the text?
   (a) Phishing    (b) Long physical queues    (c) Excessive paper waste    (d) Delayed transactions
4. Customers can comfortably access E-Banking services for ________ hours a day. (24 / 12)
5. Digital payments generally offer ________ transaction costs when compared to traditional banking. (higher / lower)
6. Keeping PINs and passwords secure is not considered necessary for safe E-Banking. (True / False)

SECTION - E (12 Marks)

Q. 5 All parts are compulsory. Each question carries 6 marks. Answer in 120-150 words: (6x2 = 12)

1. What do you understand by Information Technology? Discuss its scope and briefly explain any four major applications of IT in today's world.
   OR
   Define the term E-Business. Explain any five major advantages of E-Business for modern enterprises in India.


2. Explain the concept of E-Banking in detail. Discuss its major advantages to consumers and outline the main security challenges faced by E-Banking users.
   OR
   What do you mean by E-Marketing? Elaborate on the various strategies and tools used in E-Marketing to attract and retain online customers.

*** END OF GUESS PAPER ***

```